Behavioral Education and Training
At Evernorth, improving your experience with us is a priority. On this page, you will find learning materials that can help you work more efficiently with Evernorth. Click the video thumbnail to learn about how to use Provider.Evernorth.com, each video is less than 5 minutes. The remaining materials are organized by topic. Simply click on the link to access the information.
Check on the status of a claim, upload requested information, submit a reconsideration or appeal request all online. Watch this video to learn more.
Learn how to check patient coverage and benefits, including deductibles, coinsurance, copays, maximums and limitations. Look up benefits by category or by using a procedure code.
Registration for Provider.Evernorth.com is a simple process. Learn more about obtaining access to the online tools you need.
View your remittance online the same day as your deposit, when you are enrolled in EFT. Learn more by watching this video.
| Document Title | Document Type | Document Size | Last Updated |
|---|---|---|---|
| EDI Electronic Precertification Submission 278 | 679 kb | 12/01/2021 | |
| EDI Electronic Claim Submission 837 | 793 kb | 12/01/2021 |
| Document Title | Document Type | Document Size | Last Updated |
|---|---|---|---|
| Benefits, eligibility, and ID card look-up step-by-step guide | 363 kb | 11/17/2022 | |
| Claim reconsiderations and appeals online: Step by step guide | 334 kb | 02/21/2022 | |
| Eligibility and Benefits 2022 | Online Resource | -- | 12/06/2022 |
| Provider.Evernorth.com Website Overview | 1205 kb | 12/01/2021 | |
| Webinars for Behavioral Providers | Online Resource | -- | 09/26/2024 |
| Website Access Manager | Online Resource | -- | 09/28/2022 |