Behavioral Health Resources
Tap into Evernorth's tools, products, expertise and resources. Review treatment guidelines for level of care determinations and more.
Clinical Practice Tools
Find materials that can help you work more efficiently with Evernorth
View DocumentsBehavioral Administrative Guidelines
Find the most relevant, up-to-date information on working together. This document is part of your contract.
View DocumentsMedical Necessity Criteria
Guidance used in conducting mental health and substance use level of care and medical necessity reviews for all health plan business unless contractual requirements, federal or state law require use of other clinical criteria.
View DocumentsDoing Business with Evernorth
A treasury of guides, forms, tools and information to help you get the most out of your business relationship with Evernorth. Materials such as provider information changes, electronic funds transfer (EFT), and the employee assistance program (EAP).
View DocumentsEducation Center
A library of educational tools for you and your patients. Materials such as articles, assessment tools and Q&A documents, cover a variety of topics in mental health, substance use, and relevant areas of health and wellness.
View DocumentsNetwork Rewards
The Network Rewards Program gives participating Evernorth behavioral providers the opportunity to take advantage of lower costs on key products and services. Membership in the program is automatic and free to those who participate in the Evernorth Behavioral Health network.
View DocumentsCommunications
Visit this section for access to Evernorth newsletters and information on provider orientations.
View Documents