Doing Business with Evernorth

A treasury of guides, forms, tools and information to help you get the most out of your business relationship with Evernorth. Materials include items such as provider information changes, electronic funds transfer (EFT), and the employee assistance program (EAP).

Document Title Document Type Document Size Last Updated
Authorization and Billing Resource PDF 185kB 05/19/2023
Autism Information and Resources Online Resource -- 08/30/2023
Behavioral Telehealth Video Online Resource -- 04/19/2018
Billing Codes for Applied Behavior Analysis Online Resource -- 12/16/2022
COVID-19: Interim Guidance Online Resource -- 11/16/2021
California CARE Act Provider Guidance PDF 185kB 10/05/2023
California Language Assistance Program Online Resource -- 02/19/2021
CALOCUS-CASII Criteria Online Resource -- 10/12/2022
Evernorth Provider Website Benefits Online Resource -- 03/27/2020
Credentialing Online Resource -- 10/03/2022
Cultural Competency Training and Resources Online Resource -- 02/26/2014
Diagnostic and Statistical Manual of Mental Disorders (DSM)-5 Online Resource -- 05/01/2014
Digital ID Cards Online Resource -- 11/18/2022
Employee Assistance Program (EAP) Online Resource -- 01/25/2023
Electronic Data Interchange Online Resource -- 09/26/2018
Electronic Funds Transfer Online Resource -- 08/17/2016
Health Care Provider Directory Changes Online Resource -- 04/07/2020
Health Insurance Portability and Accountability Act (HIPAA) Online Resource -- 09/09/2014
LOCUS Criteria Online Resource -- 10/12/2022
MCG Behavioral Health Guidelines Online Resource -- 04/05/2022
Online remittance reports Online Resource -- 10/28/2021 new security feature: Two-step authentication Online Resource -- 04/01/2022
Provider Services Online Resource -- 08/01/2013
The ASAM Criteria® Online Resource -- 10/28/2021
Vermont Gold Carding Pilot Program PDF 123kB 03/17/2022
Ways to Increase Your Referrals Online Resource -- 08/11/2015