Evernorth Provider - Resources - Health Care Provider Directory Changes

Health Care Provider Directory Changes

Update your information

Evernorth Behavioral Health wants to ensure we have the most recent, accurate, and complete information regarding our participating provider partners. Keeping your information current helps patients locate and contact your practice.

Easily validate your current information by searching the online Provider Directory. To submit a correction or update, follow the directions below that best match your provider type:

Provider type	Ask	Action
Individual provider	Correct or update: Service address(es) National Provider Identifier (NPI) number Office email address Appointment scheduling telephone number License Whether you are accepting new patients	Log in to the provider portal (Provider.Evernorth.com), to access your dashboard. From here, navigate to the My Practice drop down menu, and select Directory Update. If you haven't already registered to the portal, you may self-register here and get 24/7 secure access to patient information such as eligibility and benefits, plus view remittance reports, enroll in EFT, and make directory profile updates.
Individual provider	Correct or update: Name Clinic or facility affiliation(s) Website Add a new provider to a currently contracted group Add a new practice location to a currently contracted group Taxpayer Identification Number (TIN) correction or update All other change types	Call Provider Services at 800.926.2273. When prompted, say "health care professional" and then select prompt number 4 for demographic updates.
Clinic	Add, change, or delete service location information	Submit the Clinic Location Changes For Existing Clinic Contracts Form by email or fax
Facility	Add or change service location information Add or remove services	Call Provider Services at 800.926.2273. When prompted, say "health care professional" and then select prompt number 4 for demographic updates.
If your ask is not listed above, or you prefer to call us, you may call Provider Services at 800.926.2273 to update your information. When prompted, say "health care professional" and then select prompt number 4 for demographic updates.