Receive your payments faster

Improve your office workflow and productivity, and shorten the payment cycle by enrolling in electronic funds transfer (EFT). When used together, EFT and electronic remittance advice (ERA) can help eliminate claims payment paperwork and improve your cash flow – no more waiting for paper checks to clear.

What is EFT?

EFT, or direct deposit, is a convenient service that electronically deposits claim payments directly into your bank account.

Benefits of enrolling in EFT

• Eliminate paper check mail delivery and handling.
• Access funds on the same day of the deposit.
• Increase efficiency and improve cash flow.
• View a separate remittance report online for each deposit, which shows the:
  • Deposit transaction
  • Details about the claims processed
  • Payments included in that fund transfer
• Easily reconcile payments using a single remittance tracking number:
  • Ask your bank to provide the payment related information from field 3 of record 7 on the EFT report they send to you
  • "Reference Identification Field" (or TRN02) on your ERA
  • Number located on the first page of your online remittance report

Enrolling in EFT is simple!

Enroll in EFT directly with Evernorth by logging in to Provider.Evernorth.com > My Practice > Enroll in Electronic Funds Transfer (EFT) Options.

• Complete the electronic enrollment form.
• Evernorth sends a "pre-note" transaction to your bank to verify all the banking information is correct:
• If the pre-note is not returned, you begin receiving EFT on your next payment cycle
• If the pre-note is returned with errors, Evernorth contacts you to obtain correct banking information
• To check the status of your EFT application, log in to Provider.Evernorth.com > My Practice > Manage EFT Settings.

If you're not yet registered for the Evernorth provider website, go to Provider.Evernorth.com and click "Register Now."

EFT Enrollment Guidelines

• For savings account deposits, verify that your bank will support EFT.
• The enrollment process typically takes two to six weeks.
• If your TIN, billing address, or bank account changes, you must submit a change request by logging in to the Provider.Evernorth.com > My Practice > Manage EFT Settings.
• If a remittance report for a patient with a health fund reimbursement account (HRA, HSA, FSA) is not included with the payment, it will be mailed to you within 48 hours.

Payment Calendars

View what dates payments will be deposited based on claim processed date.

• Behavioral Calendar
• Behavioral and Medical PPO and OAP Fee for Service Calendar

Remittances

Electronic Remittance Advice (ERA)

• To enroll in ERA, contact your EDI vendor.

Online Remittance Reports

Access your remittance reports online the same day you receive your electronic deposit. Learn more